JOIN US!

From number crunchers to wordsmiths, from engineering geeks to sales gurus, we welcome those who love what they do and live to make a difference. We’re the people who support every aspect at INTEREL, keeping its focus on overall business objectives. It’s all about listening, understanding, supporting and challenging people to be the best they can be, so we can all keep doing an amazing job for our stakeholders and the business can keep on growing and thriving.

There’s a huge range of specialist areas, offering opportunities to hone your expertise – see them below.

CURRENTLY OPEN POSITIONS

Do you want to help us build future-proof technology for the luxury hospitality market? We are continuously trying to create better guest experiences through our products, adopt new technologies and work with the most renowned brands. Join us!

Project Engineer / Dubai, UAE
Position Summary

The position Project Engineers is part of the technical team and includes problem solving, customer support, and project coordination. Scope involves knowledge in electrical connections, bus systems, automation systems, control systems, and RF communications. The Project Engineer reports directly to the Director, Operations & Development.

Duties and Responsibilities include:

  • Receive and analyse project and mock-up requirements from Presales and Sales.
  • Contribute in design and engineering of project specific system solutions
  • Planning and resource management for project implementation
  • Customer/ Partner relationship management
  • Preparing and compiling project reports on regular basis
  • Coordination with third party installers
  • Handling system configuration and commissioning
  • Supervision of system installation•Establish constant communication and reporting with Partners/Customers•Supervision and management of technicians and coordination of works with embedded system programmers
  • Server configuration
  • Manage and handle testing of returned Products (within the RMA Policies)
  • Technical training services
  • Operator training servicesThis role may require flexible timings to support our global operations and project deployments

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Sr.Project Engineer / Germany, EU
Position Summary

The position Project Engineers is part of the technical team and includes problem solving, customer support, and project coordination. Scope involves knowledge in electrical connections, bus systems, automation systems, control systems, and RF communications. The Project Engineer reports directly to the Director, Operations & Development.

Duties and Responsibilities include:

  • Receive and analyse project and mock-up requirements from Presales and Sales.
  • Contribute in design and engineering of project specific system solutions
  • Planning and resource management for project implementation
  • Customer/ Partner relationship management
  • Preparing and compiling project reports on regular basis
  • Coordination with third party installers
  • Handling system configuration and commissioning
  • Supervision of system installation•Establish constant communication and reporting with Partners/Customers•Supervision and management of technicians and coordination of works with embedded system programmers
  • Server configuration
  • Manage and handle testing of returned Products (within the RMA Policies)
  • Technical training services
  • Operator training servicesThis role may require flexible timings to support our global operations and project deployments

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Logic Engineer / Dubai, UAE
Position Summary

Logic programming of PLC based Controllers to support the demand of various projects in the region, includes design, development of requirements, creation of system control logic, implementing and testing/troubleshooting.

Duties and Responsibilities include:

  • Receive and review System Operational Requirements
  • Low level programming of PLCs and system controllers
  • Testing and debugging system programs
  • Provide online and onsite support for programming related issues
  • Consult on functionality requirements and feasibility assessment
  • Train other team members
  • Suggest and implement efficiency and functionality improvements to the logic programming process
  • Document programming standards and processes
  • Create standardises workflows for common sequences
  • R&D Support – Testing of new firmware releases / Coordinate implementation of new functionality

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Installation Engineer / Dubai, UAE
Position Summary

The role of Installation Engineer is responsible for physical installation of the INTEREL GRMS in mock-ups or projects, when required. This includes installation and termination of glass panels, controllers and other devices. The Installation Engineer will report directly to the Director, Operations & Development.

Duties and Responsibilities include:

  • Support installation of mock-ups and projects
  • Cabling, Termination and other wiring activities on site as required
  • Installation of back boxes, back plates, wall frames, glass devices and other field devices
  • Preparation and installation of controllers and distribution board
  • Commissioning services including software and configuration where required
  • Site surveys
  • Technical support during on site visits
  • On site visits for Partner installation support
  • Partner trainings on installation topics
  • Material testing and assembly
  • Submit installation and commissioning reports and photos
  • Where required, produce drawings or documentation of installation procedures

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Regional Brands (Key) Account Manager / Dubai, UAE
Position Summary

The Brands Account Manager maintains and expands relationships with strategically important large Hospitality accounts/brands. Assigned to key accounts, the Account Manager is responsible for achieving sales quota and assigned strategic account objectives.
The Account Manager represents the entire range of company products and services to assigned customers, while leading the customer account planning cycle and ensuring assigned customers’ needs and expectations are met by the company. This role reports to the SVP – Sales.

Duties and Responsibilities include:

  • Establishing productive, professional relationships with key brand personnel in assigned customer accounts
  • Coordinates the involvement of company personnel, including support and service in order to meet account performance objectives and customers’ expectations
  • Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts
  • Proactively leads a strategic brands account planning process that develops mutual performance objectives, financial targets, and critical milestones for short as well as long term
  • Proactively assesses, clarifies, and validates customer needs on an ongoing basis
  • Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel

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Business Development Manager
Position Summary

The Business Development Manager is responsible to increase the overall market share and position of the INTEREL Guest Room Management System (GRMS) solution by identifying sales leads, pitch to new clients and maintain a good working relationship with existing contractors, developers, consultants, owners, system integrators and interior designers.

Duties and Responsibilities include:

    • Identify target accounts within assigned region and utilize network, research, or other methods to tap into them
    • Build relationships with key client executives and employees to understand business initiatives and desired business outcomes
    • Develop sales strategy utilizing client and partner resources as needed to exceed client expectations
    • Execute sales strategy and maintain an action plan to manage contractors, developers, consultants, owners, system integrators and interior designers; with effective milestones to track completion
    • Develop proposals, manage quoting process, deliver customer presentations and close sales
    • Solid process orientation, organized (calendar updated) and the ability to perform multiple tasks simultaneously
    • Participate in marketing events such as seminars, trade shows, and webinar marketing events
    • Protects organization’s value by keeping information confidential
    • Enhances organization reputation by assuming ownership for accomplishing new and different requests from clients; exploring opportunities to add value to the end user
    • Utilizes robust interpersonal skills with evidence of teamwork and collaboration. Exceptional written and verbal communication skills
    • Maintain relationship with Sales teams & ensure communication follow through & information updated on CRM
    • Ensure INTEREL company specification is put into the tender for all projects; hence assisting the Sales team to provide a quote when the tender is released
    • Is technically knowledgeable in building automation solutions, understands the unique selling points of the INTEREL GRMS and to strategically incorporate them in project proposals. Ability to read & understand RFP/RFI & work in co-ordination with Pre-Sales enabling Sales to quote for projects

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Industrial Design Engineer / Dubai, UAE
Position Summary

This roles requires a combination of knowledge in the fields of design, engineering, manufacturing processes in order to develop devices matching the goals of INTEREL’s product portfolio. The Industrial Design Engineer owns the exterior and mechanical hardware design of INTEREL’s controllers and user interface devices, working with members of various on interface and aesthetical design, understand and determine requirements, create and review prototypes and develop industralised solutions ready for manufacturing.

Duties and Responsibilities include:

        • Work with Product Management & Sales team on understanding technical requirements
        • Research who will use the product and the various ways it might be used
        • Work with Design team to understand user interface and aesthetical needs
        • Understand and take into account mechanical and production constraints
        • Sketch out ideas or create blueprints
        • Use computer software to develop virtual models of different designs
        • Examine materials and production costs to determine manufacturing requirements
        • Work with other departments to evaluate whether their design concepts can accommodate other domans
        • Evaluate product safety, appearance, and function to determine if a design is practical
        • Present designs and demonstrate prototypes to stakeholders for approval

Qualification and/or Experience:

          • Bachelor’s degree or higher in Industrial Design Engineering or equivalent
          • Alternatively, at least 2 years experience working in the above fields
          • Successfully designed products from inception to production
          • Knowledge of fast prototyping and 3D printing
          • Knowledge of casting and CNC machining
          • Knowledge in industrial / commercial production technology beneficial
          • Knowledge of wide range of materials and selection criteria
          • Mechanical aptitude and quantitative skills
          • Knowledge of embedded systems hardware development beneficial
          • Knowledge of electrical engineering beneficial
          • Ability to make 2D and 3D drawings (autocad/Rhinoceros)
          • Strong analytical and problem solving skills
          • Attention to detail

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ITALIAN speaking Supply Chain Specialist / Dubai, UAE
Position Summary

The successful candidate will be in a daily contact with the manufacture in Italy, hence Italian language is a must!

The position is an integral part of the supply chain function, works towards achievement of operational objectives. With a strong, solid background in Procurement & Logistics, the position will ensure optimization of purchase prices, the inventory and minimization of transports costs while adhering to the governance policy and current systems/procedures. The role is a high contribution to the Company’s total performance, quality targets and the shaping of the business through the next phase of planned growth.

Duties and Responsibilities include:

        • Item coding of INTEREL products and coordination of production requirements with sales team.
        • Identifying and ordering the proper quantity, negotiating pricing and shipment terms and overseeing the timely delivery of materials needed to fulfil customer orders.
        • Assess current orders and forecast future demand in order to provide adequate supplies
        • Maintain adequate inventory, scheduling and receiving shipments of materials as well as scheduling manufacturing
        • Coordinate with purchase and Store control to ensure required materials are available and supplies are able to meet sales / customer requirements
        • Communicate regularly with sales dept. in order to avoid unforeseen changes or surprises in orders.
        • Placing Purchase Orders of INTEREL material from Italy.
        • Placing local and international third party material orders in adherence to governance.
        • Organize transport from suppliers to our premises in Dubai.
        • Creation & maintenance of the KPI & Balanced Scorecard
        • Monthly generation of reporting supply chain KPI’s and Balanced Scorecard
        • Transports monitoring and pricing review with freight forwarders to reduce costs to the minimum.
        • Ensure customs records are always in order and up to date.
        • Coordinate incoming items, monitor technical team progress and report Return Material Authorization.
        • Monitors Material Request Form process to ensure adherence of all teams.
        • Tracking and reporting of Mock-up Room material and pertaining costs.
        • Tracking and reporting of R&D and pertaining costs.
        • Contribute to raise quality standards in internal processes, dashboard, ERP, CRM.
        • Identify and develop supplier relationships & supplier performance (especially in the development stage)

Additional Tasks may include:

          • Study of export transportation cost from Dubai to rest of the world.
          • Compile reports on, products, customs, various types of taxes and the relevant impact on pricing and selling strategy worldwide.

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Regional Sales Manager / Indonesia (Jakarta,Bali)
Position Summary

The Regional Sales Manager, is responsible for increasing overall market share, retention and overall relationship development within the assigned market. This position also requires individual targets being met on a monthly basis while effectively managing a direct team to meet and exceed monthly sales, retention and lead goals.

Duties and Responsibilities include:

        • Develops new sales opportunities within the Region through close-knit relations with developers, operators, clients and consultants. Also, developing a strong partner network.
        • Manage and coach direct team in meeting and exceeding sales and retention goals, as well as meeting individual sales targets
        • Maintain a thorough understanding of the client’s industry, including industry trends, industry business processes, industry financial measurements and performance indicators, and key client competitors in their industry.
        • Create, implement and own a sales pipeline to manage customer lead intake, outbound activity, prioritization and metrics for measurement of deal status.
        • Planning and execution of sales strategies on a monthly and quarterly basis.
        • Manage multiple deals concurrently. Negotiate pricing and contractual agreements.
        • Qualify and forecast deals accurately and ensures targets are met
        • An ability to understand business problems, position and articulate a vision with a corresponding solution to improve customer’s business processes and performance.
        • Build and maintain relationships with partners within respective market(s) and/or assigned territories
        • Work closely with Technical Team: channel feedback on product features and functions
        • Solid process orientation, organized (calendar updated) and the ability to perform multiple tasks simultaneously
        • Ensure correct usage of CRM.
        • Understand business analytics, analyze information, draw relevant conclusions & recommend/advice the best course of action.

Supervisory Responsibilities include:

          • Consistently train direct team on new updates related to company, product or any other guidelines.
          • Manage ongoing performance reviews of direct team to meet and exceed targets.
          • Provide ongoing sales trainings and best practices with team.
          • Create executive summaries and reports to include analyzing competitor analysis (SWOTs) within respective market(s) and/or territories.
          • Other duties may be assigned.

Qualifications and/or Experience: 

          • Bachelor’s degree
          • At least 6-8 years’ experience in solution selling and account/customer relationship development at senior levels.
          • Thorough understanding of the Hospitality technologies.
          • KNX building systems knowledge & understanding of lighting control, HVAC, access control, IP network etc. is preferred.
          • Demonstrated record of achievements in a prior sales position in addition to Customer & Partner Management.
          • Ability to develop and manage a consistent sales pipeline, accurate forecasting ability
          • Strong problem solving, negotiation & closing skills.
          • Proven ability to learn and retain product specific information and utilize to position the features and benefits to customers.
          • Good working knowledge of Microsoft Office and CRM systems.
          • Open to travel internationally (if necessary)

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